Privacy Policy.

1. Scope and operator

This Privacy Policy explains how Weber Consulting, Inc. d/b/a Innovative Marketing, operator of Innovative GiveBack (“Innovative GiveBack,” “we,” “us” or “our”), handles personal information through InnovativeGiveBack.com, public checkout pages, order confirmations, digital tickets, customer-support workflows and related services.

Event and attraction operators may have separate privacy practices for information they collect at their venues or through their own systems. Participating community organizations may also have their own practices for information collected independently of Innovative GiveBack.

2. Information we collect

Information you provide

• Purchaser name and email address
• Order, ticket and selected-offer information
• Payment and billing information provided through the payment interface
• Customer-support messages, refund reasons and recovery information
• Information submitted through partner or organization participation workflows

Information created through use

• Order status, payment references and refund or dispute status
• Ticket issuance, access, validation and redemption records
• The event page or participating organization link associated with a purchase
• Basic device, browser, session, timestamp, security and diagnostic information
• Page views and ticket selections used to operate and improve the checkout experience

3. How we use information

We use personal information to:

• Display ticket offers, process orders and confirm payment.
• Issue, deliver, recover, validate and redeem tickets.
• Provide customer support and evaluate refund or payment concerns.
• Attribute qualifying purchases to the correct community campaign.
• Calculate and report campaign, operator and organization results.
• Prevent fraud, duplicated tickets, unauthorized access and misuse.
• Maintain accounting, audit, reconciliation and legal records.
• Operate, secure, diagnose and improve the Services.
• Comply with law and enforce applicable terms.

4. How information is shared

We may share personal information only as reasonably necessary for ticketing and the purposes described above, including with:

• Event and attraction operators that need appropriate order, ticket or redemption information to operate the experience and honor valid tickets.
• Participating community organizations through campaign reporting appropriate to their role. Payment-card details are not provided to community organizations. Any buyer-level disclosure beyond ordinary campaign reporting should be specifically disclosed and approved.
• Service providers that support payment processing, hosting, email or message delivery, document signing, security, analytics and customer support under appropriate contractual restrictions.
• Professional advisers and authorities when needed for legal, accounting, security, fraud-prevention or regulatory purposes.
• Business successors in a merger, financing, reorganization or transfer, subject to applicable law and appropriate protection.

Innovative GiveBack does not sell customer personal information for money. We also do not use customer personal information for cross-context behavioral advertising. If those practices change, we will update this policy and provide any choices required by law.

5. Payment information

Payment-card details are transmitted through the payment interface to our payment processor. Innovative GiveBack receives transaction references and status information needed to service the order, refunds and disputes. Innovative GiveBack application systems do not store complete payment-card numbers or security codes.

6. Cookies, local storage and similar technology

Innovative GiveBack uses essential browser storage, session identifiers and similar technology to maintain a checkout attempt, prevent duplicate operations, secure receipt access and understand basic use of the ticket page. If we introduce non-essential analytics or advertising technology, we will update this policy and provide notice or choices where required.

7. Retention

We retain order, ticket, payment-reference, refund, support, redemption, campaign-attribution, security and audit information for as long as reasonably necessary to provide the Services, reconcile transactions, protect customers and partners, comply with legal or accounting obligations, resolve disputes and enforce agreements. Retention varies by record type and legal requirement.

8. Your choices and rights

You may request help correcting purchaser information, recovering eligible ticket access or addressing an order by using the support contact shown on the applicable event page or order confirmation. Depending on where you live, you may also have rights to request access, correction, deletion, portability or information about certain uses or disclosures of personal information.

We may need to verify your identity before completing a privacy request and may retain limited information needed to document the request. Authorized agents may submit requests where applicable law permits and adequate authorization is provided.

9. Security and children

We use administrative, technical and organizational safeguards designed to protect personal information, including access controls, tokenized guest flows, masked support data and audit records. No method of storage or transmission is completely secure.

Innovative GiveBack ticket checkout is intended for adults or people authorized to complete the purchase. The Services are not designed to collect personal information directly from young children. A parent or guardian should complete purchases involving a child’s attendance.

10. Changes and contact

We may update this policy as the Services, vendors or law change. The posted date will identify the current version. For an order question or privacy request, email support@innovativegiveback.com.

Last updated August 29, 2026